Prestio OÜ – Privacy Policy (GDPR)

1. Introduction

Prestio OÜ (“Prestio”, “we”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect personal data when you use the Prestio platform, website, and services. Prestio OÜ is the data controller for all personal data processed through the platform.

2. Data We Collect

    • Identification data (name, email)
    • Account and membership information
    • Payment metadata (excluding full payment card details)
    • Usage data (platform interactions, login history, device data)
    • Communication data (support inquiries)

3. Purpose of Data Processing

    • Manage user memberships
    • Provide platform and partner benefits
    • Process payments via authorized partners
    • Communicate with members (updates, support, promotions)
    • Comply with legal obligations
    • Prevent fraud and misuse

4. Legal Basis for Processing

    • Performance of a contract (membership services)
    • Legal obligations
    • Legitimate business interests
    • User consent where required by law

5. Payments

    • Payments are handled securely by authorized partners
    • Prestio does not store full payment card information
    • Payment partners follow their privacy policies and regulations

6. Data Sharing

    • Authorized payment partners
    • Local partners to facilitate benefits
    • Regulatory authorities if legally required
    • Personal data is never sold

7. International Data Transfers

    • Data may be processed within and outside the EEA using appropriate safeguards in accordance with GDPR

8. Data Retention

    • Membership/account info: retained only as necessary
    • Payment metadata: as required by law
    • Support communications: until no longer needed
    • Data is deleted or anonymized once no longer required

9. User Rights

Under GDPR, users have the right to: – Access their personal data – Request correction or deletion – Object to or restrict processing – Request data portability – Withdraw consent where applicable – Lodge complaints with supervisory authority Contact: support@prestio.club

10. Children’s Data

    • Prestio does not knowingly collect data from individuals under 18. Any such data is promptly deleted.

11. Data Security

    • Appropriate technical and organizational measures are in place to protect personal data against unauthorized access, loss, or misuse

12. Cookies

    • Prestio may use cookies or similar technologies for essential, functional, analytics, and marketing purposes (marketing only with consent)
    • Users may manage preferences via Cookie Settings

13. Third-Party Links

    • Prestio is not responsible for privacy practices of external sites linked from the platform

14. Data Protection Officer

    • A DPO is appointed for GDPR oversight. Contact: support@prestio.club

15. Changes

    • Updates to this policy will be posted with the revised date

16. Contact Information

Prestio OÜ Registered in Estonia support@prestio.club